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2pm Doors open

Tea, coffee and a late, light lunch served in the lounge

2.40pm Welcome and opening remarks

Anne Stagg, Chief Client Officer, KMMS

2.45pm Driving results in ‘never normal’ retail

Steve Lister, KMMS Head of Retail Performance, explores the changing world of retail and what it means for brands

3.10pm Breakout sessions

Main stage:
Delivering performance-led retail strategy
Discover the KMMS approach to innovating in retail spaces

Studio 1:
Adapting fast with GoWorks
On brand, on budget and at pace – explore GoWorks in our tech showcase

Studio 2:
Creativity and agility at Wembley
The FA. For All – how The FA delivers the national game to its diverse audiences

4pm Keynote
Getting closer to customers

Women. They’re not just your most valuable customers. They’re also a powerful source of insights for improving brand communications and experiences for everyone. In this talk we share our approach and findings across three key studies

4.45pm Panel
Winning at marketing in the never normal

Our panel of marketing big hitters debate the things that keep them awake at night, and where their ‘bets’ are placed for getting things right in the current climate

5.30pm Bar opens

Enjoy a drink and some food with your contacts and colleagues

6pm KMMS global launch presentation

6.10pm Networking party

Studio 1:
Indicia showcase
Check out some of KMMS and Indicia’s most eye-opening work

Studio 2:
6.10pm Creating virtual experiences that delight consumers
Discover the Konica Minolta platform that’s helping to drive retail sales through VR

7.30pm Keynote debrief – our research team will be on hand to discuss and demo

9pm Close