The retail world is in a state of flux – here Steve talks about contradictory points of view from some huge industry figures. Given big brands don’t agree on the way forward, it’s clear that there’s no one answer to winning in retail.

Watch the presentation in full

Sign up to our newsletter now to be granted instant access to all the videos from the event. As well as all this great content, we’ll also share our monthly newsletter with you.

We’ll use your information for the purpose of our newsletter, to occasionally invite you to our events, and send you other relevant information.

Sign up now to get full access
Sign up to our newsletter and we'll direct you straight to the full video

More clips from Steve’s session

Three lenses

Here’s how we framed our look at ‘never normal’ retail. We looked at retail through three lenses – how the landscape has changed, how the industry is reacting to those changes, and the innovations that we’re starting to see to take retail into a new dawn.

Retail lives on

The most important message here… retail is not dead. We’re here to explore how the role of retail has changed.

Building experiences

How do we align above the line with the below the line? Why should retailers and brands invest in retail experiences?

Conflicting demands

Brands, retailers and consumers are at odds in terms of what they demand – and this contributes to the challenges faced by the retail sector.

Sign up now to get full access
Sign up to our newsletter and we'll direct you straight to the full video

We’ll use your information for the purpose of our newsletter, to occasionally invite you to our events, and send you other relevant information.