Application Support Manager

London

Application Support Manager

Konica Minolta Marketing Services (KMMS) is looking for a qualified Application Support Manager to join our team. You will be responsible for leading our application support team globally to provide excellent customer service and resolve all technical issues.

A little bit about you:
As the Application Support Manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position.

Ultimately, you should be able to ensure high quality technical support and increase client satisfaction.

A little bit about what our requirements are:
• Proven work experience as a customer service, support, or help desk manager
• Hands on experience with help desk and remote control software
• Solid technical background with an ability to give instructions to a non-technical audience
• Customer-service oriented with a problem-solving attitude
• Excellent written and verbal communications skills
• Team management skills
• BSc degree in Computer Science, Information Technology or relevant field

A little about us: https://wordpress.kmms.indstage.co.uk//

Konica Minolta Marketing Services (KMMS) is a global leader in marketing activation services. We bring together communications agency services, creative production expertise, and a world-leading procurement network, to deliver efficiency and effectiveness for our
clients.

With offices in 35 countries across four continents, we offer a unique collaborative approach to our clients, and work hard to drive innovation, operational excellence and consumer insight.

We make it our business to get closer to our clients, and help them get closer to their customers.

In return for your dedication and passion we will reward you with:

A Competitive Salary
Fantastic career progression in our award winning company
At Konica Minolta Marketing Services we have built a company that people admire by being true to our principles.
We value our guys, proud of the quality work we produce and we are determined to exceed our client’s needs and expectations.
We treat our people like our clients – with respect. We thrive on being creative, individual and uncomplicated ourselves; in fact we love people who have the confidence to be themselves and continue to grow with our evolving company.